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COVID19: NHS England and NHS Improvement Survey

NHS England and NHS Improvement have issued an Operating Framework for Urgent and Planned Services in Hospital Settings During COVID-19 to support bringing back delivery of urgent clinical services and important routine diagnostics and planned surgery. The framework covers:

  • Careful planning, scheduling and organisation of clinical activity
  • Scientifically guided approach to testing staff and patients.
  • Excellence in infection prevention and control.
  • Rigorous monitoring and surveillance.
  • Focus on continuous improvement.

COVID-19 has changed healthcare delivery in the UK and in response, new and innovative ways of working have been rapidly developed across the NHS. NHS England and NHS Improvement have launched a new survey to ensure beneficial changes to care are captured and embedded in services, and to support the sharing and implementation of positive changes and innovations over the remainder of 2020 and beyond. The survey asks the following four questions:

  1. What beneficial innovations/changes have occurred in your specialty and within patient pathways?
  2. Describe the impact of these innovations/ changes (e.g. population health outcome, patient outcome, safety, wider system, efficiency, productivity). How did you measure the benefit?
  3. What is needed to sustain the change?
  4. What, if anything, hasn’t worked so well?

They are looking to hear from clinicians across the country, so improvements to clinical pathways can be identified and retained in the longer term, and innovations subject to continual improvement, ongoing learning and evaluation are identified. The final deadline for submissions will be 30 June 2020 to safeguard the key innovations that have already taken place.