Patient Experience

Patients and families should be involved in all improvement work.  This section includes work focused on patient experience providing care that is respectful of and responsive to individual patient preferences and needs.

Resources

  • Our neurodevelopmental outpatient service has undergone redesign with reference to recently published NICE Guideline (NG 72) 'Developmental Follow up of Children and Young People Born Preterm' in August 2017 and Scottish Government neonatal care strategic plans in 'The Best Start: Five-year Plan...

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  • Through speaking with RCPCH Members, child health workers and reviewing existing resources, it was identified that there was a lack of practical “how to” materials to support professionals in delivering face to face sessions with children, young people and families.

    The impact was twofold...

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  • Our Diabetes Team look after approximately 220 Type 1 Diabetes patients aged 0-17 yrs.  In the  2014-15 National Paediatric Diabetes Audit [NPDA] we ranked amongst the top 5 paediatric units with mean HBA1c <65mmol/mol.  Subsequently our ranking slipped with increased mean HBA1c and fewer...

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  • The Young Epilepsy app is a free information and support tool designed primarily for young people with epilepsy, their parents and carers. The app includes a seizure video function, symptom log and diary to help keep track of seizures and aid diagnosis. It also features key emergency and contact...

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